Digital tools for the business side of a restaurant
Updated 2026-10-24
Guests ask a question, a group wants a table conversation, a supplier form is not the same as a guest form. This page is about the business record around those conversations, not the pass or the till.
Guests ask a question, a group wants a table conversation, a supplier form is not the same as a guest form. This page is about the business record around those conversations, not the pass or the till.
Talking with guests
WhatsApp Business API can carry an approved template when the number is connected. The BizUply price is $29 per month for that number. Meta bills messages separately.
The product does not let the restaurant message every number. Consent and WhatsApp policy still apply.
Enquiries that are not orders
A form on the site can create a lead: a private event, a catering question, a job enquiry. The lead has a source and a status.
An order in the dining room is not automatically a lead. This page does not claim an order feed.
What this is not
There is no POS, no stock count, no purchasing, no kitchen ticket and no table map on this page. If a marketplace product publishes those, it is a different product and a different page.
Do not read the CRM statuses as table states.
Choosing the fit
Use the CRM and the site when the work is enquiries and the public page. Use the marketplace when you need a system built for restaurant operations and one is actually listed.
Prices for CRM and the business plan stay $49, or $99 / $990. They do not include a till.
FAQ
Is this a POS?
No. Orders, payments at the table, stock and the kitchen are not on this page.
Can guests send an enquiry?
Yes, through a supported form, which creates a lead. That lead is not an order.
Can the restaurant use WhatsApp?
With a connected number, approved templates and Meta's rules. $29 per month per number, plus Meta's message fees.
Where is a restaurant operating system?
On the marketplace, and only if a product is actually published there.